BrainViaSpineBrainViaSpine

Cookie Policy

Last Updated: 24 January 2026 | v04

1. Introduction

This Cookie Policy explains the purposes for which cookies are used on the BrainViaSpine website operated by BVS DOCTORS SAĞLIK VE TURİZM İTHALAT İHRACAT LİMİTED ŞİRKETİ ("Company") and how users can manage these technologies.

By visiting our website, getting information about our neurosurgery services, or filling out forms, you accept that the collected data will be processed within the framework of this policy.

2. What is a Cookie?

Cookies are small text files that are saved to your device (computer, smartphone, or tablet) when you visit a website. These files are used for purposes such as the proper functioning of the site, remembering user preferences, analyzing site performance, and presenting content that may interest you.

Cookies are not viruses or spyware by themselves; however, they mediate the processing of some session and device information through the browser.

3. Types of Cookies We Use

3.1. Essential (Technical) Cookies

These cookies are absolutely necessary for the basic functions of the website to work and for security to be ensured.

  • Purpose: Session management, security checks, fraud prevention, and form submission processes.
  • Consent Required: No (the site cannot perform its basic functions without these cookies).

3.2. Performance and Statistics Cookies

These cookies help us understand how visitors use the site and improve the user experience.

  • Purpose: Visitor numbers, most clicked neurosurgery treatment pages (herniated disc, brain tumor, etc.), time spent on site, and error reports.
  • Example Provider: Google Analytics 4.
  • Consent Required: Yes (explicit consent must be obtained).

3.3. Functionality Cookies

Used to personalize the site experience and remember user preferences.

  • Purpose: Language preference, theme (night/day mode) selection, and remembering past search filters.
  • Consent Required: Yes (explicit consent must be obtained).

3.4. Marketing and Advertising Cookies

Used to show customized content and advertisements according to your interests.

  • Purpose: Social media retargeting, campaign efficiency measurement, and presentation of relevant health information.
  • Example Providers: Meta (Facebook Pixel), Google Ads, LinkedIn Insight Tag.
  • Consent Required: Yes (explicit consent must be obtained).

4. Cookie Retention Periods

  • Session Cookies: Kept on your device until the browser is closed.
  • Persistent Cookies: Stored for 1 month to 2 years depending on the type and purpose of the cookie. (E.g.: Google Analytics data can be stored for up to 2 years by default).

5. Third Party Services and International Data Transfer

BrainViaSpine uses third-party providers for technical infrastructure and analysis services. Some data (IP address, device information, browser type) obtained within the scope of these services may be transferred to the servers of the relevant providers located abroad (especially in the USA and EU countries).

Important Notice: If you consent to Statistics and Marketing cookies, you are deemed to have given explicit consent under KVKK and GDPR for your data to be transferred abroad due to the nature of the service. Our Company secures these transfers with Standard Contractual Clauses (SCCs).

6. Managing Cookie Preferences

6.1. Management Through the Site

You can turn non-essential cookies on or off at any time through the "Cookie Preferences" panel on our website.

6.2. Management Through Browser Settings

You can delete or block cookies directly from your browser's settings menu (Chrome, Safari, Firefox, Edge). However, we would like to remind you that if you completely disable cookies, some features on our site (appointment forms, saving preferences, etc.) may not work properly.

6.3. "Do Not Track" Signal

"Do Not Track" signals sent through your browser are respected by us; however, the processing of these signals technically depends on the policies of third-party services used.

7. Data Security and Protection

TLS 1.3 encryption protocol, firewalls, and regular cybersecurity audits are applied for the security of your personal data. Access to sensitive health data is restricted to authorized personnel only.

8. Children's Privacy

The BrainViaSpine platform does not target children under 18 years of age. If it is determined that data has been collected from a minor without parental consent, the relevant data will be immediately deleted from our systems.

9. KVKK and GDPR Compliance

As a data subject, you have the right to learn whether your data is processed, correct incorrect data, request deletion ("right to be forgotten"), and data portability. For detailed information, please review our "Privacy Policy" and "KVKK Information Text" pages.

10. Complaints and Contact

You can contact us through the following channels for any questions, opinions, and requests regarding cookie practices:

  • Email: privacy@brainviaspine.com
  • Phone: +90 532 174 49 00
  • Address: Mimar Sinan Mahallesi Ziya Gökalp Bulvarı Mimarin Medikal No: 28 D: 2, Alsancak, Konak, İzmir

11. Policy Changes

BrainViaSpine reserves the right to update this policy according to technological developments and legal regulations. Important changes will be announced to users through the website.

12. Legal Information (Imprint)

  • Company Name: BVS DOCTORS SAĞLIK VE TURİZM İTHALAT İHRACAT LİMİTED ŞİRKETİ
  • VKN: 1950962794
  • MERSIS No: 0195096279400001
  • KEP: bvsdoctors@hs06.kep.tr